Author Topic: Telerik printout is rotated unintentionally (preview -> PDF -> Print)  (Read 292 times)

Patrique

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Hey folks,

I just spent some time designing a label to be printed on a TSC MH240 label printer. My Telerik previews printed correctly but when I print the PDF I can save from the direct preview und configuration -> reports, the print out is beeing rotated 90°. The settings in Telerik appear correct to me (see attachment).

Any idea?

Patrique
« Last Edit: August 19, 2020, 04:10:05 pm by Patrique »

volker.thebrath

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Re: Telerik printout is rotated unintentionally (preview -> PDF -> Print)
« Reply #1 on: August 20, 2020, 07:38:38 am »
Hi Patrique,

could you provide some more information?
 - What does the pdf look like (created with app.createReport e.g.)
 - What does the preview look like in an brixxbox app when using the report and/or the docViewer control
 - Have you tried different approaches the landscape settings in telerik?

Patrique

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Re: Telerik printout is rotated unintentionally (preview -> PDF -> Print)
« Reply #2 on: August 20, 2020, 04:01:39 pm »
Hi Volker!

Quote
- What does the pdf look like (created with app.createReport e.g.)
- What does the preview look like in an brixxbox app when using the report and/or the docViewer control
- Have you tried different approaches the landscape settings in telerik?

The label looks correct in the preview of the Telerik designer and it prints correctly from there.
It also looks correct in the config-report-preview and in the PDF file itsself.
Only when printing from the PDF it's turned 90°.

Please find attached some screenshots and the PDF.

Next things I will try:
- report viewer vs. docViewer.
- landscape setting which ruins the print out from Telerik, but maybe it will work around the 90° issue.

I'll keep you updated.
« Last Edit: August 21, 2020, 11:35:38 am by Patrique »

Patrique

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Re: Telerik printout is rotated unintentionally (preview -> PDF -> Print)
« Reply #3 on: August 21, 2020, 11:36:13 am »
Hello! I just added the missing attachments.