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Messages - Patrique

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1
Support / Chaningg app permissions doesn't trigger "data modified"
« on: October 22, 2020, 07:15:54 pm »
Hi,

when chaningg app permissions I always have to change something else before the save button is unlocked.

2
Thanks!

3
Support / Re: Somethings wrong with the global search
« on: October 19, 2020, 05:57:01 pm »
Hi Volker,

I'm working in workspace 93, I think the reason must be somewhere in the configuration of this workspace. Other workspaces are working correct. However I do not know where to look for the reason.

4
Support / Re: Visibility of widgets and groupBoxes
« on: October 18, 2020, 09:41:04 pm »
Hey Chris,

any news on this? Did you find a solution?

5
Support / Somethings wrong with the global search
« on: October 18, 2020, 09:34:54 pm »
Hi, please have a look at the picture attached.

6
Support / Language selection missing on smartphones
« on: October 16, 2020, 05:50:30 pm »
Hello,

on smartphones there is no way of switching the language as the language selection is not displayed neither in portrait or landscape format.

7
Support / Configuration navigation
« on: October 16, 2020, 02:52:58 pm »
Hello,

I'd like to suggest to implement a simple way to switch back from a detail record to the list view one came from (for example: configuration > security > users).

After opeing one of the users to add some roles, one can only go back by hitting the back button of the browser which leads to a list which has to be manually refreshed otherwise showing only the status before the editing or you have to use the menu which position was resetted in the moment you opened the user record. In my view using the menu to just go back to the list view is "strange" and using the back-button in the browser is something I try to avoid because in the routine of using it you ca easily lose the information you just entered.

Thanks,
Patrique

8
Support / Re: select multiple grid-lines by line click
« on: October 16, 2020, 11:16:36 am »
This would be useful I think. I'd suggest an additional grid-checkbox-setting for disabling the links to sub-datasets as this would interfere with seleting lines.

9
Support / Re: Issue with sending emails using own SMTP server
« on: October 16, 2020, 09:42:28 am »
Thanks Volker! Works fine!

10
Support / Issue with sending emails using own SMTP server
« on: October 15, 2020, 11:41:29 am »
Bonjour,

We'd like to use the SMTP server of our customer for sending emails. This means that the customer is also obliged to take care that his provider is not listed on any blacklist and therefore his end customers do not receive their confirmation emails.

We configured the followeing settings:
SmtpServerAddress   smtp.office365.com
SmtpServerPassword   *******
SmtpServerPort   587
SmtpServerUser   *******

We receive the following error which shows that the encryption wasn't started correctly. We'd suggest not to use STARTTLS but SSL/TLS because connection establishment using STARTTLS is not encrypted and it's recommended to use SSL/TLS instead.

Quote
Sending email
Error in processing. The server response was: 5.7.3 STARTTLS is required to send mail [xxxxxxxxxxx.prod.exchangelabs.com]

I've set up a testMail app in a sandbox workspace for quick and easy testing without using the productive environment of the customer.

Thanks for fixing this issue shortly.

Patrique

11
Hi Volker,
Hi Chris,

thanks for your answers.

The other options i see here is, to lighten your invisible app. Remove unnecessary fields and especially try to avoid DataSource fields that produce large subrequests.

You're absolutely right of course. I had thought about this way, but it seemed to me a way to disregard the features / advantages of the brixxbox. Also, it makes more bricks necessary which means it produces higher costs for the customer. In my case it would also mean that I would have to create two apps for the same functionality (adding records).

I know this problem from some other apps and don't see any opportunities with the use of app.startBrixxbox.
But you can give it a try by using an SQL-Script (app.sqlWrite)... should be much faster.

The disadvantage is of course that you always have manual work when you change the relevant database fields.

you're right this is the way with the highest performance although it brings with the disadvantage you mentioned.

I will give both ways a try and see where I get.

I will share my experiences on this here :)

Patrique

12
Support / Individual email invitations
« on: October 14, 2020, 06:10:27 pm »
Hello,

When adding new users they receive an English message to "join the brixxbox worksapce! This is your chance to build great business applications."

As we're the vendor building the business application for the customer - in this case a customer in Germany where business languge is German it would be a nice improvement to have the possibility to define an individual invitation text to be sent out.

Thanks,
Patrique

13
Support / TCP/IP network interface to Bizerba scale needed
« on: October 14, 2020, 11:09:59 am »
Hey folks,

we'll be needing an bidirectional interface to communicate with Bizerba scales. The model in question is the Bizerba iS20 which you already have an interface to in the Windows brixxbox. However, all up to date Bizerba models should be talking the same "dialect".

We need to be able to:
- send tare weight
- erase tare weight
- query gross, net and tare weight

We need this for a presentation setting where the brixxbox is used to demonstrate digitalisation to varying audiences from the food industry in a training institution.

Favored timeline would be to have the interface available end of November.

Do you need any additional information?

Please let us know by when you can provide the interface.

Thanks,
Patrique

14
Support / Performance issue when using invisible app to add a record
« on: October 13, 2020, 03:45:00 pm »
Hi,

we're trying to provide our customer a way to efficiently add lines to customer orders - if possible with only using keyboard input. The customer is on the phone and we reduced the input to "item number", "quantity". Unit can be changed optionally. The input process itsself is I think nearly as fast as it would be if we had the possibiliy of inline editing in the grid. The issue comes up, when the "add" button is triggered with the last ENTER.

If the customer order is new, we save the customer order header to have an id and start a new app "customerOrderLine" when adding the first new order line and fill all fields in code. For the 2nd to the last we only use the already started app and fill the fields.

The first order line takes around 6-8 seconds before it's inserted and displayed, all the following order lines take a little less time. Plus the time needed to put in the information for the new order line.

Could you please give us advice on how to optimizie the performance? We can of course provide examples and screenshots as well as show you around in a live support session.

Thanks,
Patrique

15
ISSUE SOLVED!

Saving the location app again solved the problem.

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