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Topics - Patrique

Pages: [1] 2
1
Support / Chaningg app permissions doesn't trigger "data modified"
« on: October 22, 2020, 07:15:54 pm »
Hi,

when chaningg app permissions I always have to change something else before the save button is unlocked.

2
Support / Somethings wrong with the global search
« on: October 18, 2020, 09:34:54 pm »
Hi, please have a look at the picture attached.

3
Support / Language selection missing on smartphones
« on: October 16, 2020, 05:50:30 pm »
Hello,

on smartphones there is no way of switching the language as the language selection is not displayed neither in portrait or landscape format.

4
Support / Configuration navigation
« on: October 16, 2020, 02:52:58 pm »
Hello,

I'd like to suggest to implement a simple way to switch back from a detail record to the list view one came from (for example: configuration > security > users).

After opeing one of the users to add some roles, one can only go back by hitting the back button of the browser which leads to a list which has to be manually refreshed otherwise showing only the status before the editing or you have to use the menu which position was resetted in the moment you opened the user record. In my view using the menu to just go back to the list view is "strange" and using the back-button in the browser is something I try to avoid because in the routine of using it you ca easily lose the information you just entered.

Thanks,
Patrique

5
Support / Issue with sending emails using own SMTP server
« on: October 15, 2020, 11:41:29 am »
Bonjour,

We'd like to use the SMTP server of our customer for sending emails. This means that the customer is also obliged to take care that his provider is not listed on any blacklist and therefore his end customers do not receive their confirmation emails.

We configured the followeing settings:
SmtpServerAddress   smtp.office365.com
SmtpServerPassword   *******
SmtpServerPort   587
SmtpServerUser   *******

We receive the following error which shows that the encryption wasn't started correctly. We'd suggest not to use STARTTLS but SSL/TLS because connection establishment using STARTTLS is not encrypted and it's recommended to use SSL/TLS instead.

Quote
Sending email
Error in processing. The server response was: 5.7.3 STARTTLS is required to send mail [xxxxxxxxxxx.prod.exchangelabs.com]

I've set up a testMail app in a sandbox workspace for quick and easy testing without using the productive environment of the customer.

Thanks for fixing this issue shortly.

Patrique

6
Support / Individual email invitations
« on: October 14, 2020, 06:10:27 pm »
Hello,

When adding new users they receive an English message to "join the brixxbox worksapce! This is your chance to build great business applications."

As we're the vendor building the business application for the customer - in this case a customer in Germany where business languge is German it would be a nice improvement to have the possibility to define an individual invitation text to be sent out.

Thanks,
Patrique

7
Support / TCP/IP network interface to Bizerba scale needed
« on: October 14, 2020, 11:09:59 am »
Hey folks,

we'll be needing an bidirectional interface to communicate with Bizerba scales. The model in question is the Bizerba iS20 which you already have an interface to in the Windows brixxbox. However, all up to date Bizerba models should be talking the same "dialect".

We need to be able to:
- send tare weight
- erase tare weight
- query gross, net and tare weight

We need this for a presentation setting where the brixxbox is used to demonstrate digitalisation to varying audiences from the food industry in a training institution.

Favored timeline would be to have the interface available end of November.

Do you need any additional information?

Please let us know by when you can provide the interface.

Thanks,
Patrique

8
Support / Performance issue when using invisible app to add a record
« on: October 13, 2020, 03:45:00 pm »
Hi,

we're trying to provide our customer a way to efficiently add lines to customer orders - if possible with only using keyboard input. The customer is on the phone and we reduced the input to "item number", "quantity". Unit can be changed optionally. The input process itsself is I think nearly as fast as it would be if we had the possibiliy of inline editing in the grid. The issue comes up, when the "add" button is triggered with the last ENTER.

If the customer order is new, we save the customer order header to have an id and start a new app "customerOrderLine" when adding the first new order line and fill all fields in code. For the 2nd to the last we only use the already started app and fill the fields.

The first order line takes around 6-8 seconds before it's inserted and displayed, all the following order lines take a little less time. Plus the time needed to put in the information for the new order line.

Could you please give us advice on how to optimizie the performance? We can of course provide examples and screenshots as well as show you around in a live support session.

Thanks,
Patrique

9
Support / Input data validation
« on: October 12, 2020, 03:26:19 pm »
Hey folks,

After the input data validation failed it would in my opinion be very usefull to not only have the fields highlighted which did not fit the rules, but also have the list of errors displayed. As some validation errors can result from some more complex statements in the event onRecordSave (or maybe in a onRecordValidate in the future?), it would be great to be able to add negative results from more complex validation scripts to the list which is displayed to the user and setting isInputDataValid=0/false.

There's a more complex concept I realized in my apps in the past. When working with complex data and trying to help the user in doing nothing wrong, there are situations in which a validation does not result in an ERROR, but in a WARNING or in an INFORMATION. Examples would be "WARNING! With this order the credit limit of the customer is exceeded.", "INFORMATION: Surcharge for small quantities was automatically added." I don't really need it at the moment, but it could be useful in future projects, so it would be good if an implementation already considers the possibility of extending it later.

What do you thing? What do others think?

Cheers,
Patrique

10
Hey,

when having mandatory fields on a tab page and validation is run, the caption of the tab page is highlighted in red to inform the user that there's an issue with the data on this tab page.

When the tab page with the error is sitting on another tab page of an outer tab control it would be very helpful if the tab page caption of the outer tab page was highlighted red, too.

Would be cool if you could provide a solution for this in the future.

Thanks,
Patrique

11
Hi,

config "locations" contains combo box address (source config "address") which references the address the location belongs to. The combo box displays number and short name of the address. The short name contains japanese characters which are displayed correctly in the address and in the combo box. However, the list view of config "locations" displays only a question mark for each japanese character.

We need you to fix this bug.

Thanks,
Patrique

12
Support / Issues when working through a list of records
« on: September 07, 2020, 02:09:39 pm »
Hello,

we're having list apps where the users set filters for having all their records at hand they need to edit, i.e. all customers in a delivery area must be divided between two account managers.

The users set a direct filter via "Grid Colum Filter" to avoid having false positive filter matches by full text filter.

Now they open one record after each other for editing. Each time they come back to the list view, the filter is gone and if the filter results are displayed on multiple pages the page is back to page 1.

I don't see much of a chance of solving this on the configurators side. Maybe I could save the clicked record's id and jump back to it by selectGridRows, but how to re-set the filter? Maybe some specially created edit helper app with a list where all the filters are defined in the header of the app including the number of records to be shown and the offset where to begin. The user needs to change the selected filter criteria when done with all displayed records. But this definitely feels unsatisfactory.

I hope you understand what I mean and that you have an idea or a perspective for us.

Thanks,
Patrique

13
Support / Determine whether record is opened by another user
« on: September 02, 2020, 09:37:04 pm »
Heyho!

We built an order picking app (1) which shows a list of orders for a chosen shipping date. After selecting an order a second app (2) displays the order lines for the user to select. Both apps do not have a master table and are not loading an actual record. The orders are to be opened exclusively.

In a perfect world I would like to give the user the information that the record is locked on the template grid element in app 1, disable it or display a lock symbol on it. It would also be alright to react inside the newly opened app 2, inform the user and close it again.

How could I achieve this using built in functionality like "show other users on the record"?

Thanks,
Patrique

14
Support / Unicode issue
« on: August 27, 2020, 12:52:35 pm »
Hey guys,

we encountered an unicode bug configuring the brixxbox for a Japanese customer. In list view of apps Japanese characters are displayed correctly, also in dropdowns. Having a dropdown in an app and displaying this in the list view replaces all unicode signs with question marks.

15
Support / Export grid to Excel, CSV, ...
« on: August 26, 2020, 02:05:39 pm »
Hello,

I'm trying to export a grid with financial accounts so I can email it to the external accounting firm. The issue I run into is that columns with checkboxes are all empty, irrelevant if checked or not. I would need to have "1" or "x" as value when the checkbox is checked and "0" or EmptyStr when not.

Thanks,
Patrique

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